During the Roundtable, industry leaders met to collaborate on their biggest challenges, strategic facilities capital planning, and key performance indicators. Below are the key discussions and takeaways from the meeting.
Biggest Challenges:
- Changing management is impacting long-range plans
- Challenge to prioritize with a growing deferred maintenance backlog
- Ineffective record keeping and undocumented history
- Limited personnel to carry out projects
- Erosion of quality while trying to achieve lowest (best) price
- Establishing history and good record keeping through CMMS system
- Looking for innovative ways to extend the life of existing systems to defer capital expenditures
- Using risk assessment programs to establish priority projects
- Establish organizational best practices and actively benchmarking with peers within the industry
- Quantifying savings and ROI by calculating anticipated service life vs. actual service life
- Comparing first cost vs. actual cost
- Regular client/customer/occupant satisfaction surveys
- Preventative maintenance vs. emergency work orders
- Maintaining company image through all stages of project
- Response times to address safety related work orders
- Helps to use cost savings as a selling point when trying to obtain funding
- Need to establish a risk matrix for all critical systems
- Upfront cost of ownership vs. life cycle cost of ownership
- Facilities management impacts the organization's bottom line
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